Returns & Exchanges

We want you to love your skin and your patches, but if something isn't right, we offer easy returns within 30 days of delivery for most products. Please note that for hygiene reasons, used or opened items are generally not eligible for a refund.

1

Check Eligibility

Ensure your items are in their original, unopened packaging and were purchased from our official store within the last 30 days.

2

Start Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

3

Pack and Ship

Print your prepaid shipping label, secure your items in the original box (or any sturdy mailer), and drop it off at the designated carrier location.

4

Receive Your Refund

Once our warehouse team inspects your return, we will process your refund to your original payment method within 5-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing